COVID-19 testing is available with a doctor's order. Please note:

  • If you have insurance, COVID-19 testing can be billed to your insurance.
  • If you don't have insurance, our discounted cash price for COVID-19 testing is $51.

We can help you make payment arrangements that work for you — call us at 909-651-4177.

Your Bill

You may receive multiple bills from Loma Linda University Health. For services in one of our hospitals, you will receive a statement of all hospital services while in our care. Your physician’s charges will be sent to you in a separate statement.

Insurances Accepted and General insurance Questions

Loma Linda University Health has contracts with many insurance companies and accepts most state and federal funding including Medicare and Medi-Cal. If you have questions about specific health insurance programs or coverage issues, please call one of our patient service representatives at 909-558-3139.

Insurance Billing

If you have questions regarding insurance billing or patient balances, contact a representative in the hospital billing department at (909) 558-4000, extension 44440. Please have your account number or medical record number available.

For hospital stays and services questions, call 909-771-2402

For physician clinics, call 909-651-4300

Billing and Statement Questions

If you have questions regarding insurance billing or patient balances, please have your account or medical record available.

Hospital Billing 909-558-4440

Physician Billing 909-651-4177

Financial Assistance

We provide access to financial programs for uninsured or underinsured patients who may need help paying their healthcare bills. For detailed information or financial assistance policies, please call:

Financial Assistance 909-558-8613

Financial Forms

Unless otherwise indicated, the Loma Linda University Health (LLUH) Charity Care/Discount Payment Policy only applies to services provided by a LLUH hospital. Any services provided by other entities participating in your care are not covered by this Policy. This includes physicians, ambulance companies or other providers that bill separately for their services.

Price Transparency

As a partner on your healthcare journey, Loma Linda University Health seeks to provide every opportunity for you to be a better informed patient. Below, you'll find a link to the Office of Statewide Health Planning and Development (OSHPD) website. There you can find standard costs for hospitals in California. The pricing information details the standard cost (not the out-of-pocket cost) of procedures performed at each of our healthcare facilities. 

If you have questions, please call the appropriate number listed in the sections above.

OSHPD California Hospital Standard Charges